Privacy Policy of Cerulean Quill
At Cerulean Quill, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or engage with our luxury cruise calligraphy and bespoke art services.
Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, inquire about our services, place an order, subscribe to a newsletter, or fill out a form. The types of personal data we may collect include:
- Personal Identification Information: Name, postal address, email address, and telephone number. This is typically collected when you request a quote for bespoke art services, register for an onboard calligraphy workshop, or place an order for personalized cruise itineraries.
- Payment Information: While we do not directly store credit card details on our servers, information related to transactions (e.g., billing address, transaction history) may be collected by our third-party payment processors. We only receive confirmation of successful payments.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, time spent on pages, and navigation paths.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
Cerulean Quill collects and uses your personal data for the following purposes:
- To Provide and Manage Services: To fulfill your requests for onboard calligraphy workshops, personalized cruise itineraries, custom event invitations, bespoke gift calligraphy, or corporate branding projects. This includes processing orders, delivering services, and communicating with you about your projects.
- To Improve Our Site and Services: We may use feedback you provide to improve our products and services, as well as to enhance your experience on our online platform.
- To Personalize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
- To Send Periodic Emails: If you opt-in to our mailing list, we may send you emails about company news, updates, related product or service information, etc. You can unsubscribe at any time.
- For Marketing and Promotional Purposes: To inform you about new services, special offers, or events related to luxury cruise calligraphy and bespoke art, where you have given consent.
- For Legal Compliance and Protection: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data, username, password, transaction information, and data stored on our site. Our site is secured with SSL technology for data transmission.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
International Data Transfers
As Cerulean Quill operates globally, your personal data may be transferred to, and stored at, a destination outside of your country of residence, including countries that may not have the same level of data protection laws as your jurisdiction. When we transfer your information, we take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Your Data Protection Rights
Under applicable data protection laws, you have certain rights regarding your personal data. These may include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us using the details below if you wish to exercise any of these rights.
Changes to This Privacy Policy
Cerulean Quill has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Cerulean Quill
11 Collyer Quay
#13-05 The Arcade
Singapore, Central Region, 049317
Singapore
This document was last updated on 24 May 2024.